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Policies

Policies 2019-01-18T12:10:56+00:00

Appointment Cancellation Policy

We recognise that your time is valuable and ask you to understand that ours is too. In order to be respectful of the health needs of the Kundalini House community please give 24hrs notice if you are unable to attend an appointment. This time can then be reallocated to someone who is also in need of treatment and ensure our practitioners are able to make good use of their time and energy.

Cancellation without 24 hour notice will incur a $50 cancellation fee.

Appointment Refund Policy

Please be advised that Kundalini House has a cancellation policy which applies to pre-paid appointments at Kundalini House. Please read the following carefully to ensure you understand the policy.

• A refund from an early cancelled appointment (more than 24 hours before the appointment time) can be placed onto your Kundalini House account to be used for services or products at Kundalini House at a further date without an administration fee.  An early cancellation refund into your bank account will incur a 15% administration fee of the entire appointment cost.

• No-shows and same day cancellations of appointments cannot be refunded into bank accounts. You will be refunded with credit on your Kundalini House account minus the late cancellation fee of $50.

Kundalini House strictly does not refund in cash.

Yoga Workshop Cancellation Policy

Please be advised that Kundalini House has a cancellation policy which applies to courses held by or at Kundalini House. Please read the following carefully to ensure you understand the policy.

• A cancellation of the full course, at any point, incurs a definite 30% administration fee of the entire course cost that is non-refundable.
• Cancellations that occur more than 48 hours before the beginning of the upcoming session, will only incur the administration fee of 30% per remaining scheduled class(es). Past sessions of the course will not be refunded.
• If you cancel your course with only 24 hours’ notice, you will be refunded 50% of the cost of the course (outstanding classes only), minus past sessions.
• No-shows and same day cancellations of sessions are not refunded. You will be refunded with credit on your Kundalini House account which you can use on products or services, if you wish to receive a refund to your bank account; a further 5% charge will apply for administration. Kundalini House strictly does not refund in cash.

Prenatal Yoga Cancellation Policy

Please give 24hrs notice if you need to cancel your class booking, so others may take your spot.

There will be no refund given for less than 24hrs notice. Thanks for your understanding.

Prenatal Yoga Policy

Pre-natal yoga is open to women from their second trimester (13 weeks) onwards. However, in certain circumstances we caution against Yoga practice and ask that a student sees a GP and clears with them beforehand whether yoga is suitable. This applies to high risk pregnancies, such as IVF or previous miscarriage. If you’d like to speak to someone about this personally, please do give us a call and also if you have any other questions.